PRIVACY & TERMS
Last updated April 05, 2025
This Privacy Notice for Exclusive Group (‘we’, ‘us’, or ‘our’), describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our services (‘Services’), including when you:
Visit our website or any website of ours that links to this Privacy Notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@exclusivesounds.co.uk
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SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using the table of contents below.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we collect any information from third parties?
We do not collect any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
In what situations and with which types of parties do we share personal information?
We may share information in specific situations and with specific categories of third parties.
How do we keep your information safe?
We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights?
Depending on where you are located geographically, applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights?
The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us.
TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You
The personal information that we collect may include:
Names
Phone numbers
Email addresses
Mailing addresses
Contact or authentication data
Contact preferences
Billing addresses
Sensitive Information
We do not process sensitive information.
Payment Data
We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Stripe.
Social Media Login Data
We may provide you with the option to register using your existing social media account details, such as Facebook or X.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This may include:
IP address
Browser and device characteristics
Operating system
Language preferences
Referring URLs
Device name
Country and location data
Usage information
Log and Usage Data
This includes service-related, diagnostic, usage, and performance information automatically collected by our servers.
Device Data
We collect device data such as information about your computer, phone, tablet, or other device used to access the Services.
Location Data
We may collect location data based on your device settings or IP address.
Google API
Our use of information received from Google APIs adheres to Google API Services User Data Policy, including Limited Use requirements.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information to:
Deliver and facilitate services
Respond to inquiries and provide support
Send administrative information
Fulfil and manage orders
Enable communications between users
Protect an individual’s vital interests
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
Under GDPR and UK GDPR, we may rely on the following legal bases:
Consent
Performance of a Contract
Legal Obligations
Vital Interests
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your data with third-party vendors, service providers, contractors, or agents.
Categories of third parties may include:
AI Platforms
Cloud Computing Services
Data Analytics Services
Finance & Accounting Tools
Payment Processors
Order Fulfilment Service Providers
Sales & Marketing Tools
Social Networks
Website Hosting Service Providers
Additional situations include:
Business Transfers
Affiliates
Other Users
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies to collect and store your information.
We may also use Google Analytics to track and analyse the use of our Services.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
If you register or log in using a social media account, we may receive profile information such as:
Name
Email address
Friends list
Profile picture
We recommend reviewing the privacy policies of your social media providers.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your information only as long as necessary for the purposes outlined in this Privacy Notice unless a longer retention period is required by law.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement appropriate technical and organisational security measures designed to protect your personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have rights including:
Access to your personal information
Correction of inaccurate data
Deletion of personal information
Restriction of processing
Data portability
Objection to processing
You may withdraw consent at any time.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers include a Do-Not-Track (DNT) feature. Currently, no uniform technology standard for recognising and implementing DNT signals has been finalised.
12. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we may update this Privacy Notice from time to time to remain compliant with relevant laws.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact:
Exclusive GROUP
Millmead Road
Margate, Kent CT93QN
United Kingdom
Email: info@exclusiveosunds.co.uk
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You may have the right to request access to, correction of, or deletion of your personal information. To do so, please submit a data subject access request.